Terms of Service

SCRIPTMATIX TERMS OF SERVICE

The Terms of Service (hereunder referred to as “TOS”) must be read before using any and all services through the Scriptmatix (hereunder referred to as “Company”), provided through the website www.scriptmatix.com (hereunder referred to as “Website”) and its partners and affiliates. By accessing and using the Website and its services (hereunder collectively referred to as “Services”), you hereby ACCEPT THE TERMS AND CONDITIONS OF SERVICES, AND THE SCRIPTMATIX PRIVACY POLICY.

Violation of these TOS may result in termination from the Website, and/or civil or criminal liability. The Company reserves the right at any time to terminate and restrict use of the Website or Services at any time for any reason at the Company’s sole discretion. The Company shall not be deemed liable for any failures in performance or interruption in Service resulting directly or indirectly from any circumstance beyond the control of the company, including but not limited to natural disasters, electrical failures, acts of God, governmental orders or regulations.

Description of Company

The Scriptmatix provides of service for Screenwriters, Talent Agencies, Management Companies, Literary Representatives, Directors, Producers, Filmmakers (“Partners”), and its subsidiaries (“Affiliates”) to collect screenplay submissions or creative works related to the development of screenplays for film and television. The Company analyzes and processes all creative works through its contractors, employees, technologies and agents for the purpose of informing, educating, and advancing our mission towards our Partners, Affiliates, and Customers (collectively “users”). Scriptmatix provides story building models for Users to create screenplays, and generative AI technology to turn screenplays into audio/visual representations. 

Modification to TOS

The Company reserves the right to modify the TOS at any time, with or without notice, and at the Company’s sole discretion. Therefore, all users are responsible to review these TOS whenever accessing the Website and using the Service. Any use of the Website and/or Services provided on the Website will constitute acknowledgement and acceptance of the TOS, as however modified. If at any time the user does not agree to the terms proposed in the TOS, the user may not use the Website nor the Service. Any proposed modifications by the user to the TOS are expressly rejected and shall have no legal relevance if it conflicts with the TOS.

Intellectual Property

All intellectual property residing on the website is protected by copyright, trademarks, service marks, and other proprietary rights and laws of the United States of America and other countries, and may not be reproduced, modified, redistributed, or used without the expressed written consent of the Company and the individual owners of the intellectual property. The Services provided on the Website are also protected under copyright, trademark, and patent law. By using the Website and/or Services, you agree to abide by all applicable laws, as well as any additional restrictions contained in the TOS in the future. All legal liability and ownership of any intellectual property submitted through the Website shall remain with the original rights-holder(s), unless otherwise expressed in a legally binding agreement. Content includes, but is not limited to any written, photographic, audible, visual, conceptual, graphical, or any piece of intellectual property.

Use of Material

By using the Website or Services, you agree to not use the Service or Website for unlawful purposes expressly prohibited by this TOS. All users are solely responsible for complying with all laws within or outside the United States of America from which the Website and Service may be accessed. You may not resell any Service provided through the Website, nor may you reproduce, distribute, or modify any Service in any way for commercial exploitation without the expressed written consent of the Company.

Partners/Affiliate representation and warranties

User hereby acknowledges that entering their Intellectual Property into a 3rd party organization, script coverage service, or film festival, through the Company’s Website is bound by the terms of the 3rd party partners and affiliates. It’s the responsibility of the user to research the validity of the 3rd party organization, and read and agree to their terms and conditions located on their 3rd party website, which is linked to in the user’s profile on the Website. User hereby indemnifies Scriptmatix from any legal liability as it relates to the business dealings with the 3rd party partners and affiliates.

As a partner who administers or runs a screenplay evaluation service or film festival, you agree to display accurate information on the Website in regards to your organization, and agree to be bound by the terms and conditions stated on your 3rd party website. Scriptmatix grants all approved partners a non-exclusive right to use the Website and its Services for the sole purpose of collecting, tracking, or managing screenplay submissions for the contest, festival, or script coverage service in accordance with the TOS and in adherence to all local, national, and/or international laws. All partners and affiliates agree to fulfill all commitments, prizes, and events expressed by the Partner on their respective website and/or profile located on the Website and indemnify Scriptmatix from any legal liability in connection with any misrepresentation made by the 3rd party partner/affiliate, whether purposeful or accidental.

Accounting, Transactions, and Refunds

Upon submission through the Website, users will receive an automatic confirmation email with a confirmation number. Should this email not arrive, it’s the user’s responsibility to contact us for a receipt. The Company is not liable for system errors that prevent receipt generation.

Approved partners and affiliates creating an account agree to Scriptmatix’s service and transaction fees. Scriptmatix may adjust fees at its discretion, with or without notice. Payments are processed through Stripe or PayPal. Submission fees collected from users cover service and transaction fees, with net payments to partners or affiliates made electronically between the 1st-10th of each month for the previous month. The Company may withhold funds for unsettled fees, refunds, disputes, fraud, or discrepancies. Partners or affiliates must communicate their refund policy to users and adhere to Scriptmatix’s policy, handling all refund communications and indemnifying Scriptmatix against refund-related issues. The Company reserves the right to issue refunds in good faith for reasons including complaints or fraud by partners or affiliates.

Digital products sold by Scriptmatix, including mentorships, courses, and tutorials, are non-refundable after 24 hours due to their downloadable and easily copied nature.

Partners and affiliates are responsible for reporting and paying their own taxes. The Company is not liable for tax advice or expenses incurred if a governmental authority requires payment on a partner’s or affiliate’s behalf.

Scriptmatix has a strict no-refund policy once a project begins, due to the significant resources allocated. If service issues arise, we commit to working towards a resolution. For cancellations before project initiation or changes to service requests, contact us immediately for consideration on a case-by-case basis.

By using our services, you accept this Refund Policy. Scriptmatix may modify this policy at any time, effective upon posting on our website. Continued use after changes constitutes acceptance.

For inquiries or assistance, contact customer service.

Terms of Fellowships

The user understands that winning a fellowship  will afford the user a complementary service for a 3 month duration. All users who are offered a complementary fellowship must redeem the complementary fellowship within 3 months from the date of announcement. By delaying or not redeeming the complementary fellowship, the user acknowledges the fellowship will be forfeited and may not be redeemed on a later date. Similarly, any fellowship sessions that are not redeemed during the 3 months will result in forfeiture of the fellowship/consultancy sessions. 

User Conduct, Restrictions, and Rights

The user understands that they are liable for all data, content, intellectual property, photographs, graphics, claims, and representations posted to the Website, and take sole responsibility for all content uploaded or publicly disseminated through the user, partner, or affiliate account residing on the Website and on their own 3rd party websites. All users agree not to engage in unlawful, harmful, defamatory, vulgar, or objectionable behavior, and to not impersonate, fraudulently misrepresent, or falsify any affiliation with any person or entity in a manipulative or coercive manner. Under no circumstances will the Company be liable for any content transmitted through the Website. The Company reserves the right to terminate access to Services at any time due to any behavior the Company, at its sole discretion, deems to be unacceptable, harmful, abusive, vulgar, objectionable, or unethical. All users, partners, and affiliates agree not to upload any content that is unlawful, defamatory, invasive of another’s privacy, fraudulent, and to not transmit viruses or any computer code, files, or programs designed to interrupt, hack, or limit the functionality of the Company’s software, hardware, communications equipment, or interfere and disrupt with the Website and/or Service in any way which violates laws both foreign and domestic. All users acknowledge that the Company does not pre-screen content, but may, at the Company’s sole discretion, alter or remove, in whole or in part, any content from the Website in good faith. The Company aims to protect the rights, property, and safety of all users, partners, and affiliates insomuch as it doesn’t violate the TOS.

User Scripts & Data

All rights to any story, screenplay, ideas, scenarios, treatments or manuscripts are the property of the rights holder as per United States copyright law. When a user submits a script, logline, outline, manuscript, or treatment of a screenplay to the Company Website or any of its 3rd party partners or affiliates for the use of Company’s Services, the user thereby grants permission to the Company and its 3rd party partners and affiliates, the right to transmit, display, distribute, reproduce, copy, and disseminate the intellectual property to any 3rd party administrator, analyst, agent, judge, contractor, employee, or professional member of the Company who may be hired to provide direct or indirect Services. User acknowledges that user is solely responsible for intellectual property submitted to the Company and any 3rd party partners and affiliates, and that the intellectual property submitted will be viewed by 3rd parties for the facilitation of the Service. By being a user of the Website and purchasing Services through the Website, the user gives permission to the Company to communicate through email with the user in regards to the user’s account, any Services provided through the Website or it’s partners and affiliates. By using the Company’s Services, the user hereby gives the Company permission to analyze the intellectual property, the user’s data, and all user metrics as it relates to the Service, customer behavior, for any purpose including but not limited to IT development, digital marketing, improvement of company processes, and professional networking. User acknowledges that the analysis, metrics, and data composed during the process of analysis is the property of the Company and may be distributed publicly by the Company. The user also acknowledges that by using the Company’s Services, the user herby gives the Company permission to analyze the intellectual property on a recording device (audio or video) for private or public distribution over any known public or private distribution channels for use as promotional materials. Any interviews, consultations, or meetings between the user and a member of the Company may be recorded and may be used as assets for the promotion of the writer and/or the Company. 

Use of Software

Scriptmatix has licensed the software on the Website, and all software or hardware remains the property of the Company. The Company hereby grants to the user a non-transferable, non-sublicensable, revocable, non-exclusive license to use the software solely in connection with the Service, and only in accordance with the TOS. Software will be defined as all software functions available through the Website, or otherwise provided by the Company. Under these TOS, the software provided by the Company is deemed part of the Services hereunder. The user accepts any risks associate with the Software or errors in the Software. Furthermore, the user agrees not to use any information contained within the Website or Service in any manner that creates competition for the business of the Company. The user agrees to protect the best interests of the Company, during and after the term of this agreement, and to report any breach in copyright, trademark, patentable, contractual, or common law. Users have no rights or licenses to the use of the software outside of the limited use granted through the utilization of the Service in accordance with the TOS. All uses of the Website and Service are for the user’s own personal use and not for any commercial use. 

Restriction of Use

User is prohibited from copying, modifying, reproducing, reverse engineering, creating derivative works, through the exploitation of the Service, outside of the regular business practices and processes of the Company. Modification or exploitation of any content is a violation of the Company’s TOS and violates copyright law. By using the Website and its Services, the user acknowledges that they have no ownership or interest in any copyrighted or trademarked content outside of their own property. All users agree not to spam clients with unsolicited emails or spam materials derived from the Website or Services.

Rights Reserved

All rights, both present and future, to patents, copyrights, business secrets, business processes, and any propriety rights of any type, including any and all intellectual rights relating to the Service, shall at all times remain the sole and exclusive property of the Company. The users may not use the Company’s property, name, trademarks, copyrights, or names of any individuals connected with the Company for any purpose without the expressed written consent of the Company. Company also reserves the right to use all modern technologies, including AI, in the rendering of their services.

Limitation of Liability

By using the Website and Services, the user agrees that the Company shall not be liable under any circumstance, under any legal jurisdiction, with respect to the Services or any subject matter of this TOS for: i) any indirect, punitive, incidental, or consequential damages due to, but not limited to, damages for loss of profit, reputation, use of data, or any intangible losses; ii) any loss in revenue due to being terminated from the Website; iii) any matter outside of the Company’s reasonable control. The Company shall bear no liability resulting from the dissemination of any content by the user of the Service. The user understands that the use of the Service is at the user’s own risk and that the Company makes no warranty of any kind as to the Services sold or advertised, including any claims of efficacy pertaining to the Service and it’s particular purpose of use. The Company does not warrant that Service is congruent with the user’s purpose of use, or that the Service is free of errors, viruses, or malfunctions. The Company is not liable for any damages the user, partner, or affiliate may suffer as a result of using the Website or Service, and the user agrees to indemnify the Company, its employees, contractors, 3rd party partners or affiliates from any damages caused by its employees, contractors, subcontractors, agents, or arising from any connection with the Company and its Services. The Company shall not be liable for any losses in revenue, profits, future profits, lost business, punitive damages caused by any failure in part by the Service, the Website, or its effects on the user’s equipment. All partner and affiliate websites are not under the control of the Company, therefore the Company is not responsible for any inaccuracies on other websites. The Company makes no warranty, expressed or implied, with respect to the Service, nor does the Company guarantee the outcome, accuracy, adequacy, or usefulness of the Website and its Services. The Company is also not liable to make the Website and Services available to Users and may withdraw any and all Services at any time should the Company choose. In no event shall the Company be liable for any unfulfilled expectations on part of any user of the Website or Service. All users, whether in application or in communication, of the Company’s Services, Website, staff, personnel, affiliates, or professionals are at the user’s own risk. At no time shall the user of the Website or Service make a claim against the Company arising out of the content, including but not limited to any claim arising from defamation, invasion of privacy, or lack of adequacy or expectation set for the Website or Service. The Company does not indemnify the user against any claim for copyright infringement or any other claims.

Third Party Websites

As part of the Website and its Services, third party links will exist on the Website, which lead to other websites residing outside of the Website. The Company has no control over other websites, their content, resources, claims, and endorsements, and do not endorse or take responsibility or liability for any content, advertising, means of advertising, products, promises, claims or material available on such third party websites. By using the Website and Service, you agree that the Company is not responsible for any damages caused in connection with the content, advertising, products, or services expressed on third party websites shared on the Company Website.

Educational & Promotional Content

The user’s use of the Website and its Services does not grant the Company any ownership or rights to any copyrighted story elements or intellectual property, but by using the Website and its Services, the user agrees that any uploaded content, including screenplays, loglines, outlines, treatments, manuscripts, pictures, or data submitted through the Website is accessible by the Company and the user hereby grants the Company a non-exclusive, unrestricted, royalty-free, perpetual license to promote the user and the user’s content in connection with the Website and its Services, including but not limited to audio/visual film vision reproductions of the content, discussions regarding the content, the user, the nature of the content as it relates the Service, the user as it relates to Service and content, and the content itself as made manifest from script to audio/visual content via the Company’s Services. The user agrees that any educational or promotional content manufactured by the Company in relation to the user’s content is the sole property of the Company and for the purpose of educating all users of the Website and Service. The user indemnifies the Company against any claims of damage resulting from the dissemination of such educational or promotional content, and may in good faith request the Company to withdraw the educational or promotional content in relation to the user’s content upon written request to support@scriptmatix.com 

Arbitration Clause

Any dispute, claim or controversy arising out of or relating to the TOS and use of the Service, or the breach, termination, enforcement, interpretation or validity thereof, including the determination of the scope or applicability of the TOS to arbitrate, shall be determined by arbitration in Los Angeles, California before one arbitrator. The arbitration shall be administered by JAMS pursuant to its Comprehensive Arbitration Rules and Procedures [and in accordance with the Expedited Procedures in those Rules] [or pursuant to JAMS’ Streamlined Arbitration Rules and Procedures]. Judgment on the Award may be entered in any court having jurisdiction. This clause shall not preclude parties from seeking provisional remedies in aid of arbitration from a court of appropriate jurisdiction. There is no need for arbitration if the matter can be resolved in small claims court.

It is common practice for a contract clause to provide for negotiation and/or mediation in advance of arbitration. Such clauses represent the most cost-effective means of resolving a dispute because they often lead to an early settlement. Unless drafted with care, however, such clauses can also have negative side effects since they can be a vehicle for delay and can result in required but empty negotiations where one or all parties have no intention of moving toward a settlement. In JAMS’ experience, such downsides can be greatly minimized by setting strict deadlines marking the early ends of the negotiation and mediation periods.

The user and the Company agree that each may bring claims against one another in an individual capacity. The arbitrator may not consolidate more than one person’s claims, and may not preside over any form of class, consolidated or representative proceeding.

Indemnification

The user agrees to indemnify the Company, its partners, affiliates, employees, contractors, judges, users, financiers, sponsors, and any agents harmless from any claim arising from the transmission of content from the user, in relation to the use of the Website and its Service. The user also indemnifies any entertainment industry producer, director, manager, agent, executive, company or studio who may download the user’s screenplay, treatment, manuscript. Logline, or synopsis.

Agreement

This TOS constitutes the entire agreement between the user and the Company and governs the use of the Service, superseding any prior agreements, understandings, discussions, or communications between the user and the company. Furthermore, the user may be subject to the terms and conditions of 3rd party partners and affiliates in a manner other than is expressed in this TOS.

Artificial General Intelligence

By using Scriptmatix, you accept these Terms of Service and agree to adhere to them. Non-agreement prohibits the use of our services. Scriptmatix offers a platform for transforming screenplays into audio-video content and generating original story content through AI based on user inputs, including distribution and promotion across various platforms.

Content Ownership and Rights: User-Submitted Content: You maintain ownership of your screenplays and other submitted content. You grant Scriptmatix the right to distribute (but not reproduce, adapt, modify, or create derivative works from) your content for marketing purposes. AI-Generated Content: You own the content generated by Scriptmatix’s AI from your inputs. Communications from us will be electronic and considered to meet legal requirements for written communications.

To modify your consent or request content removal, contact support@scriptmatix.com. We aim to accommodate your request promptly.

Service Provision: Scriptmatix services are provided “as is” without warranties of any kind. We are not liable for damages arising from service use.

Intellectual Property and User Responsibility: Users are responsible for ensuring their content does not infringe on any third-party rights. Scriptmatix disclaims liability for resemblances in user-generated content to real individuals or violations of third-party rights. Users must ensure their inputs do not violate any rights and will indemnify Scriptmatix against claims arising from breaches of these warranties.

Indemnification:

You agree to indemnify, defend, and hold harmless Scriptmatix, its officers, directors, employees, agents, licensors, suppliers, and any third-party information providers to the Service from and against all losses, expenses, damages, and costs, including reasonable attorneys’ fees, resulting from any violation of this Agreement (including negligent or wrongful conduct) by you or any other person accessing the Service.

As a user of Scriptmatix, it is your responsibility to ensure that the content you provide and utilize through our service complies with all applicable laws, including copyright law. You acknowledge that Scriptmatix does not pre-screen or endorse any content provided by users and does not assume liability for copyright infringement by users. In the event that you use copyrighted materials in violation of the law without proper authorization, you agree to be solely responsible for any legal consequences arising from such use.

Scriptmatix expressly disclaims liability for any claims of infringement arising from the use of our service with content sourced from third parties or users. Furthermore, if Scriptmatix is informed of potential infringement involving user-provided content, we will act in accordance with the Digital Millennium Copyright Act (DMCA) to address the concerns.

Limitation of Liability: Scriptmatix is not liable for indirect, incidental, special, consequential, or punitive damages from service use, third-party conduct, or unauthorized access to user content.

Content Review: Scriptmatix may review and remove violating content but is not obligated to monitor the service. Users can report infringing content.

Legal Compliance: Users must comply with all laws. Scriptmatix is not responsible for ensuring user-generated content compliance with laws outside its jurisdiction.

Terms Modification: We may modify these terms, providing 30 days’ notice for substantial changes. Continued use after changes constitutes agreement to the new terms.

Arbitration Agreement: Disputes under these terms will be resolved by arbitration under specified rules, with the arbitration taking place in a specified location and governed by specified law.

AI Use and Ethics Guidelines

Scriptmatix is committed to responsible and ethical use of artificial intelligence (AI) in all its services. Our AI technologies are designed to enhance the creative process, offering transformative capabilities for content creation and analysis. To ensure transparency and trust, we adhere to the following guidelines and practices: 

Purpose of AI Use: AI is utilized for the analysis, generation, and transformation of content to support and enhance the creativity of our users. It is not used to replace human creativity but to augment it.

Ethical Guidelines: We commit to using AI in ways that respect the dignity, rights, and autonomy of all individuals. Our AI is developed and trained to avoid biases, inaccuracies, and harmful outputs.

Data Handling Practices: All data, including user inputs and AI-generated content, are handled in strict compliance with our Privacy Policy, ensuring confidentiality, integrity, and the security of personal and intellectual property data.

Transparency: We provide clear information about the AI’s role in content creation, processing, and transformation processes, ensuring users understand how their content is being utilized and transformed.

User Control and Consent: Users have control over the use of AI with their content. Consent is obtained explicitly for any AI-generated transformations or analyses, with options for users to opt-out or limit such uses.

DMCA Copyright Compliance

DMCA Copyright Compliance

Scriptmatix respects the intellectual property rights of others and expects its users to do the same. In accordance with the Digital Millennium Copyright Act (DMCA), Title 17, United States Code, Section 512(c), Scriptmatix has implemented procedures for receiving written notification of claimed infringements and for processing such claims in accordance with the Act.

Notification of Claimed Infringement:

If you believe that your copyrighted work has been copied or used in a way that constitutes copyright infringement and is accessible through our service, you may notify support@scriptmatix.com

To be effective, the notification must be in writing and contain the following information (DMCA, 17 U.S.C. §512(c)(3)):

  • A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
  • Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site.
  • Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit the service provider to locate the material.
  • Information reasonably sufficient to permit the service provider to contact the complaining party, such as an address, telephone number, and, if available, an electronic mail address at which the complaining party may be contacted.
  • A statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
  • A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

 

Counter-Notice:

If you believe that your content that was removed (or to which access was disabled) is not infringing, or that you have the authorization from the copyright owner, the copyright owner’s agent, or pursuant to the law, to post and use the material in your question, you may send a counter-notice containing the following information to the Copyright Agent:

  • Your physical or electronic signature;
  • Identification of the content that has been removed or to which access has been disabled and the location at which the content appeared before it was removed or access to it was disabled;
  • A statement under penalty of perjury that you have a good faith belief

    that the content was removed or disabled as a result of mistake or a misidentification of the content;

    • Your name, address, telephone number, and, if available, email address, and a statement that you consent to the jurisdiction of the Federal Court for the judicial district in which your address is located, or if your address is outside of the United States, for any judicial district in which Scriptmatix may be found, and that you will accept service of process from the person who provided notification of the alleged infringement.

    Removal and Disabling of Content:

    Upon receipt of a proper written notification of claimed infringement, Scriptmatix will follow the procedures outlined herein and in the DMCA. Scriptmatix will remove or disable access to the allegedly infringing material and shall notify the content provider, member, or user who is believed to have posted such material that it has removed or disabled access to the material.

    Repeat Infringer Policy:

    In accordance with the DMCA and other applicable law, Scriptmatix has adopted a policy of terminating, in appropriate circumstances and at Scriptmatix’s sole discretion, users who are deemed to be repeat infringers. Scriptmatix may also at its sole discretion limit access to the Service and/or terminate the memberships of any users who infringe any intellectual property rights of others, whether or not there is any repeat infringement.

Data Privacy and Security

The security and privacy of your personal and intellectual property data are paramount to Scriptmatix. In conjunction with our Privacy Policy, the following principles govern our data protection practices:

Data Security: We employ industry-standard security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal and intellectual property information.

Data Use and Access: Access to user data is strictly limited to authorized personnel and is only used in accordance with the services provided. We do not share, sell, or disclose your data without explicit consent, except as required by law.

User Rights: Users have the right to access, correct, or delete their personal data stored by Scriptmatix. Requests for data access or correction can be made through our customer support channels.

Liability for AI Errors

While Scriptmatix strives for accuracy in AI-generated content, errors may occur. Our liability and user recourse in such instances are outlined as follows:

Error Reporting: Users are encouraged to report any inaccuracies or errors in AI-generated content to Scriptmatix for prompt review and correction.

Limitation of Liability: Scriptmatix is not liable for any direct or indirect damages resulting from errors in AI-generated content, except in cases of gross negligence or willful misconduct.

Corrective Action: Upon notification of an error, Scriptmatix will take reasonable steps to correct the issue, including but not limited to, revising the content, providing additional support, or offering service credits

Content Moderation

Scriptmatix is dedicated to fostering a creative and respectful environment. Our content moderation policy is designed to ensure content complies with legal and community standards:

Moderation Criteria: Content is reviewed against criteria including, but not limited to, copyright compliance, offensive material, and privacy violations. AI tools and human moderators may be used for content assessment.

User Notification and Appeal: In cases where content is flagged for moderation, users will be notified and provided with reasons. Users have the right to appeal moderation decisions, initiating a review process.

Proactive Measures: Scriptmatix offers guidelines and tools to help users understand and comply with content standards, aiming to prevent moderation issues proactively.

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